Warranty & Returns Policy
We sell discounted, overstock, customer-return, clearance, and limited-quantity merchandise. Because product condition and warranty coverage may vary, please review the product listing carefully before purchasing.
MAJOR APPLIANCES — 90-DAY LIMITED WARRANTY
Eligible major appliances, including refrigerators, washers, dryers, ranges, and over-the-range microwaves, include a 90-day limited warranty unless otherwise stated on the product listing.
The warranty period begins on the date the item is picked up or delivered.
If a covered issue occurs during the warranty period, we will review the issue and may provide:
- Repair service
- Replacement or exchange with a comparable item when repair is not practical
Replacement items are subject to available inventory.
The limited warranty does not cover damage caused by misuse, improper installation, customer transportation, accidents, physical damage after pickup or delivery, unauthorized repairs, modification, or normal cosmetic wear.
SOLD AS-IS ITEMS
Products clearly marked SOLD AS-IS are final sale.
Sold As-Is items are not eligible for returns or refunds except where required by law.
Any known condition or defect should be reviewed before purchase. If a specific repair or exchange warranty is included with a Sold As-Is product, that coverage will be stated separately on the product listing or sales agreement.
CLEARANCE ITEMS
Clearance merchandise is offered at reduced prices and may be available only in very limited quantities.
Unless otherwise stated, clearance items are final sale and may not be returned for a refund.
If a clearance product includes warranty coverage, the applicable warranty will be stated on the product listing.
WHOLESALE & MIXED-LOT ORDERS
Wholesale, mixed-lot, pallet, and bulk purchases are generally final sale unless otherwise agreed to in writing before the transaction is completed.
Wholesale buyers are responsible for reviewing product condition, quantities, and purchase terms before completing the order.
Warranty coverage for wholesale merchandise may differ from retail merchandise and should be confirmed before purchase.
DELIVERY & INSTALLATION
Customers should inspect merchandise as soon as possible after delivery or installation.
Visible damage, missing parts, delivery-related damage, or installation concerns should be reported promptly so we can review the issue.
Damage caused after delivery or pickup, including damage caused by moving, improper installation, misuse, or modification, may not be covered by warranty.
REPAIR OR EXCHANGE
When warranty service applies, we generally reserve the right to attempt a repair first.
If repair is not practical or cannot reasonably resolve the covered issue, we may offer an exchange with a comparable product, subject to availability.
Cash refunds are not guaranteed and may only be provided when approved by us or when required by applicable law.
HOW TO REQUEST WARRANTY SERVICE
To request warranty service, please contact us and provide:
- Your order number or proof of purchase
- Product name and model number
- A description of the issue
- Photos or video showing the problem, when applicable
We may request additional information before approving repair or exchange service.
FINAL SALE NOTICE
Unless specifically stated otherwise, Sold As-Is, Clearance, Wholesale, Mixed-Lot, and Pallet merchandise is final sale.
Warranty coverage varies by product. Please review the individual product listing or contact us before purchasing if you have questions about warranty coverage.
Questions about warranty or product condition? Please contact us before completing your purchase.